Vice President of Client Services & Business Development

Toronto, ON

Employment Type: Direct Hire Industry: Operations/Supply Chain, Sales/Marketing/PR Job Number: 64038

Vice President of Client Services & Business Development

Salary up to $150k + Bonus + RRSP Matching + $800 per Month Car Allowance + 4 Weeks’ Vacation!

Our client, a global leader headquartered in Canada seeks a Vice President of Client Services & Business Development to oversee the operations of central Ontario. Working as the Vice President of Client Services & Business Development, you will lead Regional Directors to exceed targets and determine opportunities for growth within current the client base and beyond. If you are an individual with experience in client management, with a strong focus on growth and team development, then we want hear from you!


  • Lead Regional Directors to exceed plan and determine opportunities for growth within current client base and beyond
  • Lead the operations and sales teams in the central Ontario region
  • Interact with potential customers regarding needs and advise clients on types of solutions
  • Oversee labour relations and HR for 5000+ employees
  • Expand development and operations strategies to grow market share
  • Support RFP team (Request for Proposal) on operational content
  • Resolve customer requests regarding service and introduce new services in the marketplace
  • Supervise, coordinate and manage company’s client management processes
  • Establish service delivery processes resulting in customer value creation
  • Develop trust with customers to ensure long-term relationships
  • Act as the central representative on the Canadian executive team
  • Anticipate, identify and present as necessary all opportunities requiring executive attention
  • Monitor all KPI as per customers agreement and coordinate with operations
  • Manage Regional Directors to implement the regional-specific plan and provide development support


  • 8 years experience in client management
  • Outstanding leadership abilities and the willingness to collaborate and hear opinions
  • Strong interpersonal skills and a team builder with the understanding of team development for success
  • Willingness to take on new responsibilities and challenges
  • Excellent networking, communication and negotiation skills
  • Intermediate to advanced Office Suite Skills (Word, Excel, PowerPoint)
  • CRM skills with Microsoft Dynamics
  • Strong English skills, both written and verbal


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