Service Officer, Personal Banking

Toronto, Ontario

Employment Type: Temporary Industry: Accounting Job Number: 62813

Our client, a leading financial institution, is looking for a Service Officer to join their team for a 3 month contract!

Opportunity Number: #62813
Location: Toronto, On -  King St @ Bay St
Pay Rate: $16.25/hr (paid weekly)
Hours of Work: Monday to Friday 8:30 am - 5:00 pm
Contract Duration: 3 months, with possibility of extension.

Must have good credit history and clear criminal record

Job Responsibilities:

  • Able to identify and perform manual pay adjustments according to set rules using various reports 
  • Manage notifications and approvals for additions or amendments to broker offices 
  • Manage notifications and approvals for expired broker licenses 
  • Manage notifications and approvals for rate exception pricing and process referral fee and commission adjustments 
  • Send payroll files to HR, Cash Management and Accounts payable for processing 
  • Respond to email questions regarding payroll and broker accounts daily 
  • Distribute payroll reporting to our external Broker channel weekly and off boarded MMS biweekly 

Job Requirements:

  • Research and analytical ability to review information and draw appropriate conclusions 
  • Excellent customer service skills including ability to deal professionally with staff at every level of the bank with tact, professionalism and courtesy.
  • Strong attention to detail, accuracy and good organisational skills 
  • Ability to coordinate a varied workload, with high volumes, meeting tight deadlines as required 
  • Excellent communication skills, including verbal phone skills and writing skills 
  • PC skills, including ability to use various searchable databases and the Microsoft Office Suite (strong emphasis on Microsoft Excel) 
  • Exhibit strong mathematical ability and problem solving skills 
  • Able to work independently with the ability to absorb and retain knowledge quickly 
  • Being bilingual in English and French would be a definite asset
  • Accounting background 
  • 0-2 years of relevant working experience 


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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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