Senior Performance Specialist - Temporary

Toronto, ON

Employment Type: Temporary Industry: Other Area(s) Job Number: 65340
Senior Performance Specialist - Temporary
Location: Toronto
Duration: 3-Month Contract, with potential to extend
Compensation: Competitive Hourly Rate
Our government sector client is looking for a Senior Performance Specialist to join their team for a 3-month contract, with potential to extend. The Senior Performance Specialist will be responsible for building, delivering and maintaining strategic vendor relationships for multifaceted, best-in-class agreements; managing vendor relationship cycle; negotiating new and existing agreements or statements of work, including requests for information or requests for proposals.


  • Supports the development and ongoing maintenance of strong vendor relations
  • Applies contract governance rules across the team for adherence to corporate governance strategies  
  • Builds and maintains key strategic relationships; liaises with external vendors to support the vendor relationships and provide governance and oversight to day-to-day operations
  • In partnership with  Procurement and Legal teams, gathers key stakeholder input regarding needs, service delivery, and quality, to ensure business alignment
  • Supports development of new Service Level Agreements (SLAs) with vendors; communicates contract changes to vendors and advises of any impact to current agreements
  • Participates in meetings with clients, vendors, and associations to discuss performance, common issues, and develops solutions
  • Remains current with industry and competitive trends to act as a subject matter expert to internal and external stakeholders
  • Manages vendor relationships by conducting supplier rationalization and reviewing supplier performance for adherence to contractual terms; leads business reviews; recommends resolutions for difficult issues by conducting effective negotiations
  • Manages risk across contractual commitments for alignment with the vendor engagement strategy
  • Provides vendor performance support to Vendor Management team and monitors to ensure compliance with SLAs
  • Partners with legal teams and stakeholders to develop and execute negotiation strategies (e.g. optimal pricing, service, and quality targets)
  • Implements and measures cost savings / reduction programs and strategies; refines programs to deliver optimal financial results for the company; continually identifies and implements new opportunities and tracks progress toward cost savings/avoidance objectives
  • Manages costs associated with contracted vendor service levels
  • Meets service delivery objectives and manages project and department activities within budgetary limits
  • Monitors progress to ensure that program objectives are delivered or time and within budget, and that anticipated business results are achieved


  • Law degree preferred and/or completion of a degree in Business Administration, or a related discipline – or a combination of education, training and experience deemed equivalent
  • Experience in Business and Contract Management
  • Minimum (8-10) years’ progressive experience leading varied sourcing activities and managing vendor relationships

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