Operations Officer, Personal Banking

Mississauga, Ontario

Employment Type: Temporary Industry: Accounting Job Number: 63669

Our client, a leading financial institution, is looking for an Operations Officer, Personal Banking to join their team for a 6 month contract!

Opportunity Number: #63669
Location: 4880 Tahoe Boulevard, Mississauga
Pay Rate: $17.34/hr
Contract Duration: 6 month contract
Hours of Work: Monday to Friday 8:00am to 6:00pm

Must have good credit history and clear criminal record

Job Responsibilities:

  • Timely and accurate confirmation of MM transactions, within the 24 hour confirmation policy
  • Maintain sufficient audit trails on all confirmations
  • Ensure the tracking system is updated daily and outstanding items are followed-up on an ongoing basis
  • Ensure all unconfirmed trades are escalated to Management and Front Office on time
  • Work with different departments as it relates to confirming new deal structures, resolving discrepancies and ensuring Regulatory and Audit guidelines are being met and adhered to
  • Develop and maintain sound working relationships with counter parties and internal groups
  • Actively participate in developing, testing and implementing new or enhanced processes and other process improvement initiatives
  • Aid other Confirmation Officers when necessary and participate fully as a member of the team
  • Protect the interest of the Bank by adhering to operating standards and processes; obtain proper authorization for transactions as required
  • Act as a point of contact for customer queries, positively contributing to the overall customer experience in each interaction

Job Requirements:

  • Excellent communication skills, both written and verbal
  • 2-4 years experience as a Customer Service/Operations Officer working with clients over the phone
  • Intermediate proficiency with MS office
  • Strong time management skills with the ability to multi-task
  • Highly organized with attention to detail
  • Enthusiastic attitude and a team player
  • Previous banking experience an asset


  • High school education required (Post secondary education preferred)
  • 2-4 years of related experience

To Apply:

To apply, please click Apply Online or submit your resume by email to: BMRresume@bagg.com

View all of our job postings at www.bagg.com 

Accommodations are available upon request to support your participation during all stages of the recruitment process.

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