Donor Relations Team Lead - Contract

Markham, ON

Employment Type: Direct Hire Industry: Other Area(s) Job Number: 62597

Donor Relations Team Lead - Contract

Salary Up To $50K + Health & Pension Benefits!

Our Client, a Christian based charitable organization is seeking a Donor Relations Team Lead to join our team for a one-year contract position. In this role, you will be responsible for leading the Donor Relations team. In addition, you will be responsible for general administrative support, such as covering reception, and office support as needed. As a Donor Relations Team Lead, you will need to ensure that donor inquiries and concerns are being responded to in a timely manner and improve donor retention. If you are a passionate, organized, detail-oriented individual, with experience in the charitable sector, then we want to hear from you!


  • Resolving donor complaints and make changes to gifts
  • Promptly responding to donor inquiries and concerns: including by telephone, email, and by other online and offline communication
  • Improving donor retention through effective relationship management and timely follow up
  • Revenue batch processing into internal system
  • Mail sorting and opening
  • Prepare bank deposits
  • Production of gift acknowledgement and tax receipts
  • Process outgoing mail
  • Reception coverage and answering telephones
  • Office support and filing organization


  • 3 Years’ experience in Donor Services in the charitable sector (team lead experience an asset)
  • Excellent verbal and written communication skills, with a strong attention to detail
  • High levels of self-motivation with a team lead mindset
  • Superior problem-solving and analytical skills, with a strong ability to accurately enter data
  • Proficiency with Microsoft Excel, Word and Outlook applications (Experience with Raiser’s Edge an asset)


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