Data Administrator - Temporary

Toronto, ON

Employment Type: Temporary Industry: Administrative/Office Support Job Number: 64554

Data Administrator - Temporary

Location: West Toronto

Duration: 1.5-month contract with potential to extend

Compensation: $25 per hour

Our not-for-profit client is looking for a Data Administrator to join their team for a 1.5-month contract, with the potential to extend. The Data Administrator will perform a variety of database-related and administrative tasks and act as link between various teams, including IT.

Responsibilities

  • Performs User Acceptance Testing on the internal systems and checks migrated data
  • Assists in analyzing data quality in CRM in collaboration with the Manager and team and makes corrections as required
  • Manages the Help Desk mailboxes.
  • Answers inquiries and provides support online, by email or by phone. Analyzes the nature of the questions and directs to the appropriate department and escalate as required in a timely manner.
  • Liaises with IT team for any IT issues by submitting tickets in the ticketing system about user accounts, systems/permission issues and others and follow-up by email
  • Generates and verifies government reports to ensure data accuracy. Flags problems and coordinates with the Manager and team for resolutions
  • Performs electronic client databases testing to support software development as required
  • Creates training documents and user process manuals
  • Provides training and technical support in-person, online and on the phone to internal and external users
  • Helps users on running queries and troubleshooting client files on CRM
  • Performs document audit and cleanup on CRM and DocuShare
  • Suggests improvements in data collection, analysis methods and service data systems

Qualifications

  • Proficient computer skills (e.g., skills using Microsoft Word, Excel, PowerPoint Outlook, Access and CRM) MUST be proficient using Microsoft Access.
  • Three to five years of experience in a similar role 
  • Demonstrated analytical capabilities with strong problem-solving skills
  • Excellent organizational and multitasking skills including the ability to carry out required duties in a detailed, methodical and thorough manner
  • Accurate, 60 wpm typing skills
  • Tact, diplomacy and flexibility in dealing with people in a variety of roles
  • Ability to work accurately with strong attention to detail in an environment with many potential interruptions.
  • Experience creating training presentations and user manuals.

Click 'Apply Online' or send a WORD version of your resume by email to JSHresume@bagg.com

View all our job postings at www.bagg.com

Accommodations are available upon request to support your participation during all stages of the recruitment process.

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