Customer Representative - Medical Services

Toronto, ON

Employment Type: Direct Hire Industry: Sales/Marketing/PR Job Number: 61041

Customer Representative - Medical Services – Toronto, ON

Salary: Up to $42K Base + Bonus + Benefits + Mileage + All Expenses Covered

Our client, a well-established medical diagnostic services provider, is seeking to expand their client base within the Toronto, Ontario area. They are looking for a Customer Representative to prospect qualified leads, which consist of general practitioners and physicians. If you are an enthusiastic, entrepreneurial individual with an outgoing personality and an educational background in the health sciences then this may the opportunity for you!


  • Reporting to the Area Business Manager, you will be coordinating all marketing initiatives to provide an excellent client experience
  • Developing the market in the Toronto and surrounding area offering patient care services to medical practitioners requiring outsourced diagnostic imaging
  • Confidently speak with clinical staff, nurses, medical administration, and physicians to present service offerings in a professional and concise manner
  • Manage the full sales cycle from identifying and generating leads, developing the company’s value proposition to closing and final delivery of services
  • Achieving and surpassing sales objectives, completing a consistent number of sales calls while constantly refining business development strategies
  • Meeting with and following up in person for all inquiries and issues resolution
  • Tracking all activity, including call reports, weekly plans, goals and entering this information in Salesforce database
  • Becoming the expert for medical practitioner’s needs in your territory
  • Assisting physicians in organizing lunch and learns presentations, and other medical education events for small groups or clinics
  • Collaborating with peers across different territories to share best practices and exchange competitive market analysis


  • At least 1 year of retail sales, customer service or hospitality experience
  • Completion of post-secondary education, preferably in a science or kinesiology
  • Exceptional communication and presentation abilities, with strong interpersonal skills
  • Must reside within reasonable commuting distance of Toronto, Ontario, Canada
  • Essential to have clean driving record with access to a reliable vehicle
  • Outgoing and customer service focused nature
  • Intermediate MS Office skills, with experience an asset


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Accommodations are available upon request to support your participation during all stages of the recruitment process

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