Credit and Collection Services Officer (Banking)

Mississauga, Ontario

Employment Type: Temporary Industry: Operations/Supply Chain Job Number: 64822

Our client, one of the five leading Canadian banks, is looking for an Credit and Collection Services Officer (Banking) to join our Mississauga team for a 6 month contract!

Opportunity Number: #64822
Location: Mississauga, ON- Tahoe Blvd @ Buckhorn Gate
Pay Rate: $19.85/hour (Paid Weekly)
Contract Duration: 6 months with the possibility of extension
Hours of Work: Monday to Friday rotating shifts from 8:00 am - 8:00 pm 

Must have good credit history and clear criminal record

Job Description:

Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met. Reports to a Team Manager within the Team Structure.

Job Responsibilities:

  • Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements
  • Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings
  • Provide subject matter expertise for internal and external parties
  • Provide sound advice and solutions utilizing established customer service framework

Job Requirements:

  • Utilize existing data entry skills ensuring speed and accuracy are balanced out
  • Must be able to communicate effectively and professionally (verbal and written)
  • Demonstrate excellent time management skills
  • Ability to make decisions in order to mitigate loss
  • Good organizational skills
  • Ability to work well under pressure and tight timelines
  • Previous keyboarding skills
  • Strong knowledge of Microsoft Office Suite of products
  • Strong attention to detail
  • Knowledge of administrative applications, CIF, Creditlink etc. 
  • Strong relationship management skills
  • Problem solving skills
  • Enthusiastic individual who demonstrates the ability to work in a high volume, fast paced and high risk environment
  • Flexible to meet multiple shift requirements based on business needs


  • High school required
  • Post secondary education required (College or university required)
  • New grads acceptable with related work experience who are eager to move into an analytical role
  • 5 years of previous clerical/admin experience within a corp. environment
  • 5 years of previous banking experience

To Apply:

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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