Claims Support Officer (Banking)

Toronto, Ontario

Employment Type: Temporary Industry: Accounting Job Number: 63161

Our client, a leading financial institution, is looking for a Claims Support Officer  to join their team for a 2 month contract!

Opportunity Number: #63161
Location: Toronto, On - Victoria Park Ave @ Gordon Baker Rd
Pay Rate: $17.34/hr (paid weekly)
Hours of Work: Monday to Friday 9:00 am-5:00 pm 
Contract Duration: 2 months

Must have good credit history and clear criminal record

Job Responsibilities:

  • Provide accurate, organized and efficient administrative support
  • Manage efficiently in a multi-tasked environment by promptly responding to all incoming enquiries/requests for a National and Regional Level.
  • This role contributes to the legendary customer experience by collaborating with internal and external partners, to improve speed, accuracy and efficiency of internal operations. 
  • Must apply appropriate due diligence ensuring accuracy in completing tasks within SLA while mitigating risks and escalation. 
  • Use software programs and other tools or equipment with ease and efficiency, and provide documents/ information that effectively support the needs of the team.
  • Build strong working relationships with partners and management by providing appropriate and accurate information 
  • Contribute positively to LEI by continuously evaluating department speed and accuracy. 
  • Pro-actively work collaboratively with internal partners to ensure a legendary customer experience in all interactions. 
  • Share knowledge, expertise and provide training to the department. 
  • Take ownership of issues, using expertise and problem solving to enhance client satisfaction  
  • Keep team/management informed and up-to-date about the status/progress of projects, and all relevant or useful information related to day-to-day activities 
  • Support the management team by continuously developing knowledge in own area

Job Requirements:

  • Typing 40 WPM 
  • Excellent knowledge and proficiency in MS Outlook 
  • Able to work in a fast paced environment & efficiently manage workflow 
  • Proactive and flexible to work in a changing environment 
  • Excellent written and verbal communication skills 
  • Demonstrates sound judgement 
  • Exceptional organizational skills 
  • Excellent time management skills 


  • post-secondary certificate 

To apply, please click Apply Online or submit your resume by email to:

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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