Bilingual Senior Administrative Coordinator (French/English)

Toronto, ON

Employment Type: Direct Hire Industry: Customer Service Job Number: 65248

Our Client, a leading Bank of Canada, is looking for a Bilingual Senior Administrative Coordinator to start immediately. 

Hours: 8:30 am to 5:00 pm, Monday to Friday – Must be flexible for overtime hours/including rotational Saturdays
Contract: 1 month 
Location: Downtown, Toronto – steps from Union Station
Pay: $22.00/hour 

Job Description: 
Process all transactions related to newly created and existing Mortgage files. 
Transactions may range from processing taxes, non-financial and financial information, discharges, renewals, funding of new mortgages, final reports, fire insurances etc.
Ensure that all transactions are processed completed in good order as per set service standards.
Maintain optimum productivity levels.
Process, balance, reconcile, check, and correct data in reports to ensure accuracy, completeness, and compliance with operational procedures.
Respond to, or escalate inquiries from various internal and external clients, ensuring that the highest level of customer service is delivered.
Submit recommendations/ suggests work process improvements to the Assistant Manager, Credit.
Keep abreast of all policies, procedural documentation and updates.
Participates in special projects and carries out any other similar or general task at the request of their direct manager or that may be required by their function.
Look for opportunities to stay engaged

Job Requirements:

Bilingual (French) verbal and written communication skills are required.    
Post-secondary degree or diploma and 2 to 3 years of related work experience in the administration of bank or trust company products (preferable), knowledge of mortgage life cycle an asset.
Excellent customer service skills- strong verbal and written communication skills are required in order to deal internal and external clients.
Some understanding of audit and compliance requirements, including keeping current with all the Bank’s policies, programs, procedures, and market trends.
Detail-oriented with a key focus on accuracy.
Excellent organizational and time management skills.
Proven analytical skills with ability to gather, analyze, and interpret data.
Ability to multi-task, to prioritize workflow, and meet deadlines.
Good knowledge of credit or underwriting practices.
Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.
Familiarity using large and complex financial database systems.
Ability to learn inquiry functions in back office processing systems.
Ability to work multiple shifts 7:30 – 8:00 and commitment to OT
Familiarity with 5S, Kaizen Principles, Six Sigma or other Continuous Improvement methodologies is an asset.

Click “Apply online”  or send  your resume by email to, please indicate the job title in the subject line.

Accommodations are available upon request to support your participation during all stages of the recruitment process


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