Bilingual Operations Officer (French/English)

Mississauga, Ontario L4W | Temporary

Job ID: 59693 Industry: Administrative/Office Support

Our client, one of the large 5 Banks, 

Job title: Bilingual Operations Officer (French/English) 
Location: 4880 Tahoe Blvd - Mississauga, ON
Hours of work: Rotational shifts - Monday to Friday, 8am-8pm
Contract duration: 10 months 
Pay rate: $21.05

Job summary: Provides a broad range of operational support in the Estates Centre of Excellence, and/or performs general to specialized transactions and/or other processing activities. This includes review and authentication of documents, processing and liquidation of portfolios including assets and liabilities. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals are met.

Job requirements/skills:

  • Ability to provide advice and solutions utilizing established the banks Policy and Procedures.
  • Adherence to documented policies & procedures in support of Quality Control targets
  • Adherence to personal & departmental Service Level Agreements
  • Provide subject matter expertise for internal and external parties
  • Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements
  • Utilize existing data entry skills ensuring speed and accuracy are balanced out
  • Must be able to communicate effectively and professionally (verbal and written)
  • Demonstrate excellent time management skills
  • Ability to make decisions in order to mitigate loss
  • Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings
  • Good organizational skills


  • Strong knowledge of Microsoft Office Suite of products
  • Financial Services Industry experience considered a strong asset
  • Must be fully bilingual - French and English 

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