Bilingual Contact Centre Representative (Banking)

Mississauga, Ontario

Employment Type: Temporary Industry: Administrative/Office Support Job Number: 61133

Our client, a leading Canadian banking institution, is looking for Bilingual Contact Centre Representative (Banking) to join their team.  

Job Number: #61133
Pay Rate: $19/Hr
Location:  4720 Tahoe Bouldevard, Mississauga
Duration: 6 Month Contract 
Hours:  Mon - Fri 8:00am to 4:00pm; 10:00am - 6:00pm

Must have good credit score and clear criminal record

Job Responsibilities: 
• 
Provide phone support to phone channels or direct customers, be ready to take calls when required
• Process documentation remediation, customer documents, and validate and go through a checklist to look up workflows, issuing letters, and documents 
• Send out document communications and scan mail that comes in physically
• Effectively toggle through 3 systems and provide support for other duties assigned

Qualifications:
• 
2+ years of customer service and/or sales experience
• Must be bilingual in French and English
• Strong organizational skills with a high attention to detail
• Excellent verbal and written communication skills
• Must be accurate, resourceful and have a willingness to learn
• Works well independently and as part of a team
• Ability to take ownership of a situation at all times
• Computer savvy with professional level proficiency in MS Office 

To apply, please click Apply Online or submit your resume by email to: 
BMRresume@bagg.com
View all of our job postings at www.bagg.com 
Accommodations are available upon request to support your participation during all stages of the recruitment process.

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