Bilingual (French and English) Customer Service

Scarborough, Ontario

Employment Type: Temporary Industry: Customer Service Job Number: 60628

Our Client, a leading financial institution located in Scarborough is looking to have a Bilingual (French and English) Customer Service - Credit Analyst  

Hours: Monday to Friday, 9am to 9pm, Saturdays 9am to 5pm  (36.25 hours per week)

Contract: 1 year contract 

Hourly Pay:  $20.00 +

Job Description: 

The individual will be responsible for handling inbound/outbound calls with strong Customer Service skills, effectively engaging, influencing and driving departmental goals. 
Strong ability to convey difficult messages to customers while maintaining the Company Brand. 

Job Requirements:

Customer Service experience with a passion for building customer loyalty through exceptional listening, relationship building and strong written and verbal communication. 
Strong analytical mindset with attention to detail and ability to work in a fast paced, metric driven environment with proficient multitasking and navigation in a windows environment. 
Demonstrated ability to influence and be resourceful in a previous customer service role.
A strong will-to-win and the ability to thrive in an incentive and goal oriented environment, superior communication skills,.
Preferred candidates will have prior experience in Risk and Credit Analysis.

Must have a clear criminal record and clear credit history 

Must be fully Bilingual French/English  

To apply, please click Apply Online or submit your resume by email to:

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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