Bilingual (French and English) Customer Service
2225 Sheppard Ave E Scarborough, Ontario M2J 5C2
Our Client, a leading financial institution located in Scarborough is looking to have a Bilingual (French and English) Customer Service - Credit Analyst
Hours: Monday to Friday, 9am to 9pm, Saturdays 9am to 5pm (36.25 hours per week)
Contract: 1 year contract
Hourly Pay: $20.00 +
The individual will be responsible for handling inbound/outbound calls with strong Customer Service skills, effectively engaging, influencing and driving departmental goals.
Strong ability to convey difficult messages to customers while maintaining the Company Brand.
Customer Service experience with a passion for building customer loyalty through exceptional listening, relationship building and strong written and verbal communication.
Strong analytical mindset with attention to detail and ability to work in a fast paced, metric driven environment with proficient multitasking and navigation in a windows environment.
Demonstrated ability to influence and be resourceful in a previous customer service role.
A strong will-to-win and the ability to thrive in an incentive and goal oriented environment, superior communication skills,.
Preferred candidates will have prior experience in Risk and Credit Analysis.
Must have a clear criminal record and clear credit history
Must be fully Bilingual French/English
To apply, please click Apply Online or submit your resume by email to: firstname.lastname@example.org
View all of our job postings at www.bagg.com
Accommodations are available upon request to support your participation during all stages of the recruitment process.