Bilingual (FR/ENG) Operations Officer (Banking)

Mississauga, Ontario

Employment Type: Temporary Industry: Accounting Job Number: 65344

Our client, one of the five leading Canadian banks, is looking for a Bilingual (FR/ENG) Operations Officer (Banking) to join our Mississauga team for 1-year months contract!

Opportunity Number: #65344
Location:  Mississauga, ON
Pay Rate: 24/ hr (Paid Weekly)
Contract Duration: 1 year
Hours of Work: Monday to Friday, 8:00 am to 8:00 pm office hours (shifts are 8 to 4, 10 to 6 or 12 to 8. One 12 to 8 shift per week is required). Saturday, occasionally maybe twice per year

Must have good credit history and clear criminal record

Job Description:

Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met. Reports to a Team Manager within the Team Structure.

Job Requirements:

  • Ability to provide sound advice and solutions utilizing established customer service framework
  • Provide subject matter expertise for internal and external parties
  • Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements
  • Utilize existing data entry skills ensuring speed and accuracy are balanced out
  • Must be able to communicate effectively and professionally (verbal and written)
  • Demonstrate excellent time management skills
  • Ability to make decisions in order to mitigate loss
  • Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings
  • Good organizational skills
  • Ability to work well in a team setting
  • Ability to work well under pressure and tight timelines
  • Keyboarding, data entry skills
  • Strong knowledge of Microsoft Office Suite of products
  • Strong attention to detail
  • Knowledge of administrative applications, CIF, Creditlink etc…
  • Strong relationship management skills
  • Problem solving skills
  • Enthusiastic individual who demonstrates the ability to work in a high volume, fast paced and high-risk environment
  • Bilingual (French and English)



  • Post-secondary education required
  • New grads are welcome
  • Previous banking experience is an asset

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