Bilingual (FR/ENG) Customer Service Representative

Toronto, ON

Employment Type: Temporary Industry: Call Centre Job Number: 62977

Our client, the Federal Government is looking for a Bilingual (FR/ENG) Customer Service Representative to join their team! 

Job Title: Bilingual (FR/ENG) Customer Service Representative

Shifts: 7.5 hrs/day for 37.5 hrs/week. MUST BE FLEXIBLE TO WORK ROTATING SHIFTS! The call centre is open 24/7.

Pay Rate:
Day Shift - $18.00/hr
Afternoon Shift - $18.50/hr
Night Shift - $19.00/hr

Location: Yonge St. @ Sheppard Ave.

*Must be able to pass a Federal Clearance Check*

Handle inbound calls and dispatching appropriate staff in an urgent manner
Accurate data entry of information into an in-house software program
Keep a professional manner during phone calls

Skills and Qualifications: 
Must be fully fluent (speak, read, write) in French AND English
Excellent customer service orientation with a professional attitude
Strong keyboarding speed and accuracy (must be able to type 40wpm)
Have a strong sense of urgency

To Apply: 
Please, click 'Apply Online' or send your resume by email to:

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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