Bilingual (FR/EN) Operations Officer, Personal Banking Products

Mississauga, Ontario

Employment Type: Temporary Industry: Accounting Job Number: 63451

Our client, a leading financial institution, is looking for a Bilingual Operations Officer to join their team for a 1 year contract!

Opportunity Number: #63451
Location: Mississauga On - Eastgate Pkwy @ Eglinton Ave E
Pay Rate: $24.00 (paid weekly) 
Hours of Work: 

  • Rotational shifts Monday to Friday 8:00 am to 8:00 pm (shifts example:  8 to 4, 10 to 6 or 12 to 8)
  • Flexibility to work evenings and weekends on a rotational basis is required
  • One 12 to 8 shift per week is required ideally 

Contract Duration: 1 year 

Must have good credit history and clear criminal record

Job Summary:Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met. Reports to a Team Manager within the Team Structure.?

Job Responsibilities:

  • Ability to provide sound advice and solutions utilizing established customer service framework 
  • Provide subject matter expertise for internal and external parties 
  • Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements 
  • Utilize existing data entry skills ensuring speed and accuracy are balanced out 
  • Must be able to communicate effectively and professionally (verbal and written) 
  • Demonstrate excellent time management skills 
  • Ability to make decisions in order to mitigate loss 
  • Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings
  • Bilingual French and English must have
  • Previous banking experience consider an asset

Job Requirements:

  • Must be able to communicate effectively and professionally (verbal and written) 
  • Demonstrate excellent time management skills 
  • Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings 
  • Ability to work well under pressure and tight timelines 
  • Keyboarding, data entry skills 
  • Strong knowledge of Microsoft Office Suite of products 
  • Strong attention to detail 
  • Knowledge of administrative applications, CIF, Creditlink etc… 
  • Strong relationship management skills 
  • Enthusiastic individual who demonstrates the ability to work in a high volume, fast paced and high risk environment 

Education:

  • College or university 
  • New grad and or banking experience

To apply, please click Apply Online or submit your resume by email to: BMRresume@bagg.com

View all of our job postings at www.bagg.com 

Accommodations are available upon request to support your participation during all stages of the recruitment process.

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