Bilingual (FR/EN) Estates Officer

Toronto, ON

Employment Type: Temporary Industry: Operations/Supply Chain Job Number: 63949

Our client, one of the five leading Canadian banks is looking for a Bilingual (FR/EN) Estates Officer to join our Mississauga team for a 1 year contract!

Opportunity Number: #63949
Location: 4880 Tahoe Blvd Mississauga, ON 
Pay Rate: $19.85/hour (Paid weekly) 
Contract Duration: 1 year with the possibility of extension
Hours of work: Monday to Friday 9:00 am to 6:00 pm

Must have good credit history and clear criminal record

Job Description: 

Provides a broad range of operational support in the Estates Centre of Excellence, and/or performs general to specialized transactions and/or other processing activities. Which includes review and authentication of documents, processing and liquidation of portfolios including assets and liabilities. Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals are met.

Job Responsibilities:

  • Ability to provide advice and solutions utilizing established team Policy and Procedures
  • Adherence to documented policies & procedures in support of Quality Control targets
  • Adherence to personal & departmental Service Level Agreements
  • Provide subject matter expertise for internal and external parties
  • Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements
  • Utilize existing data entry skills ensuring speed and accuracy are balanced out
  • Must be able to communicate effectively and professionally (verbal and written)
  • Demonstrate excellent time management skills
  • Ability to make decisions in order to mitigate loss
  • Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings

Job Requirements:

  • Good organizational skills
  • Ability to work well in a team setting
  • Ability to work well under pressure and tight timelines
  • Keyboarding, data entry skills
  • Strong knowledge of Microsoft Office Suite of products
  • Strong attention to detail
  • Strong relationship management skills
  • Problem solving skills
  • Enthusiastic individual who demonstrates the ability to work in a high volume, fast paced and high risk environment
  • Customer service skills
  • Team player
  • Analytical skills 


  • Financial Services Industry experience considered a strong asset
  • Collections/recovery experience
  • 2 years customer service skills
  • 2 years call centre experience
  • 2 years intermediate excel experience

To Apply: 

Please click Apply Online or submit your resume by email to:

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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