Bilingual (EN/FR) Operations Officer, Personal Banking

Mississauga, Ontario

Employment Type: Temporary Industry: Accounting Job Number: 63228

Our client, a leading financial institution, is looking for a Bilingual Operations Officer to join their team for a 1 year contract!

Opportunity Number: #63228
Location: Mississauga, On - Eastgate Pkwy @ Eglinton Ave E
Pay Rate: $24.00/hr (paid weekly)
Hours of Work: rotational shifts between 8:00 am to 8:00 pm office hours  (for example 8 to 4, 10 to 6 or 12 to 8 )
Contract Duration: 1 year

Must have good credit history and clear criminal record

Job Responsibilities:

  • Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Operations & Technology.
  • Supports partner relationships and is responsible for maintaining operational effectiveness to ensure business objectives, Service Level Goals and CEI targets are met.
  • Reports to a Team Manager within the Team Structure.
  • Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements 
  • Utilize existing data entry skills ensuring speed and accuracy are balanced out 

Job Requirements:

  • Understand various scenarios 
  • Attention to details 
  • Bilingual French and English 
  • Ability to provide sound advice and solutions utilizing established customer service framework 
  • Must be able to communicate effectively and professionally (verbal and written) 
  • Demonstrate excellent time management skills 
  • Ability to make decisions in order to mitigate loss 
  • Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings 
  • Good organizational skills 
  • Ability to work well in a team setting 
  • Ability to work well under pressure and tight timelines 
  • Keyboarding, data entry skills 
  • Strong knowledge of Microsoft Office Suite of products 
  • Knowledge of administrative applications, CIF, Creditlink etc… 
  • Enthusiastic individual who demonstrates the ability to work in a high volume, fast paced and high risk environment 


  • New grad and or banking experience 

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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