Payment Controller - Operations Officer

Toronto, Ontario M2P | Temporary

Job ID: 56407 Industry: Administrative/Office Support

Our client, a leading Canadian banking institution, is looking for Payment Controller - Operation Officer to join their team.  

Pay Rate: $ 17.34 /Hr
Location:  North York 4120 Yonge Street 
Duration:  2 Month Contract 
Hours: Rotating shifts 7:30am - 8pm (Monday - Friday). Must be flexible to cover some Statutory Holidays shifts & weekend System Implementations 

Job Responsibilities: 

- Monitor FileAct for Corporate Customers; Fintrac Regulatory Reporting; and SWIFT network for TD Canada, Houston, NY, Singapore, Hong Kong, London, and TDBNA. 
- Perform system balancing activities. 
- Accurately and timely process requests for SWIFT Relationship Management Application (RMA). 
- Escalate system issues to management and support team to ensure a high level of service is maintained. 
- Assist with system testing, implementations and business verification, monthly SWIFT BIC update verification, along with statutory holiday coverage. 
- Adhere to Service Level Agreements (SLA) and internal service delivery standards. 
- Identify opportunities to improve service delivery, support process improvement initiatives. 
- Prioritize and manage own workload to meet SLA requirements for service and productivity. 
- Follow firm and industry regulations and operating practices in completing and recording transactions for either the firm, or clients. 
- Point of reference for SWIFT matters and enquiries


- Strong analytical and problem solving skills 
- Strong communication skills – written and oral 
- Strong organization skills and detail orientated 
 -Ability to effectively work in a fast paced environment, and manage changing - priorities while meeting timelines. 
- Able to work effectively in a team environment and on their own 
- Sound PC skills – knowledge of Microsoft Office suite of applications

To apply, please click Apply Online or submit your resume by email to:
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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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