Patient Care Representative - Toronto, ON

Toronto, ON M2N 5W9 | Direct Hire

Job ID: 55427 Industry: Administrative/Office Support

Patient Care Representative – Toronto, ON

Base Salary up to $32K + Benefits + Vacation

Our client, a well-established medical diagnostic services provider, is seeking a Patient Care Representative to join their team. The successful candidate will be responsible for reception and clerical duties in our client’s busy mid-town Toronto location. If you are an organized, positive individual with a professional and courteous manner, then this may the opportunity for you!


  • Greet incoming patients, and obtain necessary patient documentation
  • Assist patients who require help with mobility
  • Work collaboratively with staff to ensure clinic rooms are stocked and tidy
  • Ensure all documentation and requests are received by the ordering physician and billing party in a timely manner
  • Maintain accurate patient records and filing systems (in accordance with Company and Ministry of Health requirements)
  • Maintain required Equipment Maintenance log books
  • Ensure patient reports are delivered, distributed, and faxed expediently, where applicable
  • Routine cleaning of work area and equipment to be done as scheduled or needed
  • Maintain and adjust to staffing rotation pattern as directed by manager or delegate
  • Assist other staff members when workload is completed


  • Graduate of a medical office program
  • Minimum typing skills of 35wpm
  • Good command of the English language, excellent communication, organizational and interpersonal skills are required
  • Ability to work independently and as part of a team
  • Professionalism and strong sense of confidentiality
  • Must have excellent telephone mannerisms
  • A strong ability to multi-task
  • CPR Certification is an asset

Job Offer    

  • Base salary range of $30,000 - 32,000
  • Annual discretionary bonus
  • Standard office hours of 8am – 4pm or 9am – 5pm, little to no overtime
  • Full benefits after 3 months
  • Respected and well-established company


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