Operations Officer - Proxy Officer

Toronto, ON M5S1M2 | Temporary

Job ID: 56392 Industry: Administrative/Office Support

Our client, a leading Canadian banking institution, is looking for Proxy Officer to join their team.  

Pay Rate: $17.34 /Hr
Location:  Downtown Toronto
Duration:  1 Year Contract 
Hours:  8:30 am to 5:00 pm Monday to Friday

Corporate Actions department ensures that all corporate action events are acted upon on behalf of our clients in the different business units. It is a fact-paced environment requiring superior organizational and multi-tasking skills to meet deadlines and SLA’s. 

A corporate action event is a change to the capital structure of a Company and it can be a mandatory or voluntary event. 

Corporate actions department responsibilities are to provide: 

• Notifications of these corporate action events to our clients holding securities of the affected company. 
• Administration of voluntary corporate action events on the client’s instructions. 
• Processing of the corporate action events to client’s accounts. 
• Processing of proxy and delisted requests, aged corporate actions and class actions.

Job Responsibilities: 

• Communicate effectively with both internal an external staff. Respond to Branch / Help Desk and Business inquiries on a timely basis. 
• Service clients as required – adhere to the service levels. 
• Ensure that proxy requests are processed within our SLA. 
• Gather data via email from Transfers Agents, Depositories and Issuers. 
• Responding to search cards in a timely and accurate manner. 
• Ensure that proxy requests are processed within our SLA. 
• Reconcile data by validating total book of record vs depository holdings for all business units and reports any discrepancies. 
• Create and maintain control documents for proxies. 
• Monitor daily statistics to ensure accurate and timely input on all items . 
• Ensure compliance with regulatory requirements and policies and procedures. 
• Escalate processing issues where necessary to ensure a high level of service. 
• Timely notification and processing of solicitation fees. 
• Complete investigations –report and escalate issues identified. 
• Contribute to efficient workflow and productivity of the department by providing coverage and assistance to other functions within Special processing group. 
• Complete sundry duties and/or assigned daily tasks within agreed upon targets. 
• Assist in analysis, development, testing and implementation of operating /processing improvements 
• Completes required internal courses and cross-training requirements 



• Attention to details

• Excellent typing/ data entry (speed & accuracy)

• Excellent communication skills

• Organization and time management skills

• Brokerage Experience ( an asset)


To apply, please click Apply Online or submit your resume by email to: 
View all of our job postings at www.bagg.com 
Accommodations are available upon request to support your participation during all stages of the recruitment process.

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