General Manager

Toronto, ON M6M 2V8 | Direct Hire

Job ID: 58137 Industry: Hospitality/Event Staffing

General Manager

Location: Toronto

Type: Full-Time Permanent

Our client, a reward-winning organization within the artisanal food industry, has asked Bagg at Your Service to assist them in finding a passionate General Manager to join their esteemed organization on a full-time opportunity in Toronto’s west end. As a General Manager you will lead a dedicated team, and together you will continue to provide exceptional service to the guests. The ideal candidate will be passionate and have excellent leadership skills, he/she will be required to have proven experience with managing the financials of a full restaurant operation. 

Key Responsibilities:

  • Full opening, running, and closing responsibilities in all aspects of the Café
  • Cash out and end of day cash reconciliation including financial audits and counts
  • Development and execution of opening, closing, and weekly duties
  • Monitoring staffing levels for shifts based on events, reservations, and business volumes and adjusting as needed – creating floorplans and sections
  • Taking event inquiries, showing event space and being familiar with capabilities and event options in coordination with ownership
  • Monitoring, controlling, and reconciling comps and voids
  • Always being present on the floor during peak business volumes and ensuring coverage is present outside of peak periods
  • Touching tables, conducting quality checks, building regulars, and giving guests an 11 out of 10 guest experiences in coordination with the service team
  • Being fully familiar with entire food and beverage offering
  • Conduct monthly inventory and reconcile food and beverage costs – develop initiatives to control, monitor, and reduce COGS
  • Liquor, wine, and beer order and stock maintenance
  • Developing a weekly costed schedule that adheres to the budget and maintain labour on a day to day basis to hit budget targets
  • Be a positive leader and mentor and be a role model in setting the tone for work place attitude, work ethic, training, and development
  • Be enthusiastic, energetic, and demonstrate a genuine positive demeaner throughout
  • Hiring, training, developing, and discipline of front of house team
  • Maintain highest levels of sanitation in all front of house operations
  • Manage, log, and report regular preventative and required maintenance on equipment
  • Other duties as required

 Requirements:

  • Minimum 2 years’ experience in a management or supervisory role involving high volume experience
  • Proven experience with managing the financials of a full restaurant operation 
  • Proficient computer skills (POS – Silverware experience preferred, Word, Excel)
  • Understanding of budget, sales, cost of goods, and labour controls
  • Proven success in providing an exceptional guest experience and building regular guests and brand loyalty
  • Proven people management and development skills
  • Experience in developing a positive culture of accountability and 11 out of 10 guest experiences
  • Excellent management, communications, and leadership skills
  • Ability to think outside of the box and find creative ways to solve every day and unique problems
  • Strong organizational and time management skills
  • Health & Safety certification considered an asset
  • Current First Aid certification considered an asset
  • Food Safety certification considered an asset
  • Smart Serve certification required
  • Must meet minimum provincial age for serving alcohol
  • Fluency in English both written and verbal
  • Ability to work flexible hours including mornings, days, evenings, nights, weekends, and holidays
  • Must be able to carry and lift items weighing 50lbs, must be able to stoop and bend
  • Must be able to stand and move for extended periods of time to continuously perform essential job functions

 

To apply, please click Apply Online or submit your resume by email to: ALMresume@bagg.com

View all of our job postings at www.bagg.com 

Accommodations are available upon request to support your participation during all stages of the recruitment process.


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