Financial Service Officer (Bilingual- French/English)

Mississauga, ON M5H 2W9 | Temporary

Job ID: 56072 Industry: Administrative/Office Support, Brokerage/Finance

Our client, a leading Canadian banking institution, is looking for Bilingual Service Officer to join their team

Pay Rate: $ 17.34/Hr
Location:  Mississauga, 4880 Tahoe Blvd, 3rd Floor
Duration:  Temporary Assignment
Hours: 8:00 am to 4:00 pm 

Job Responsibilities: 

  • Provides a broad range of operational support and/or performs general to specialized transactions and/or other processing activities for own functional area within Transaction Processing
  • Supports partner relationships and is responsible for maintaining operational effectiveness
  • Provide subject matter expertise for internal and external parties Actively provide continuous improvement suggestions and communicate value added input during huddles and meetings 
  • Reports to a Team Manager within the Team Structure


  • 2-4+ yrs exp. as a Customer Service/Operations Officer (nice to have -working with clients over the phone) 
  • Knowledge of Administrative applications (CIF, Creditlink etc.) 
  • Intermediate Excel skills 
  • Strong Data Entry/Keyboarding skills (Speed and accuracy) 
  • Excellent/Professional communication skills (written & verbal) 
  • Enthusiastic & demonstrates ability to work in a high volume, fast paced & high risk environment 

Additional Skills:

  • Ability to provide sound advice and solutions utilizing established customer service framework 
  • Work closely in a team environment in order to meet individual and team driven benchmarks and service level agreements 
  • Ability to make decisions in order to mitigate loss 
  • Good organizational skills 
  • Ability to work well in a team setting 
  • Ability to work well under pressure and tight timelines 
  • Strong attention to detail 
  • Strong relationship management skills 
  • Problem solving skills 
  • Demonstrate excellent time management skills 

Nice to Have: 

  • Bilingual (English/French); Fully fluent in writing/speaking/reading

To apply, please click Apply Online or submit your resume by email to:

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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