Japanese Speaking Call Centre Representatives

North York, ON | Temporary

Job ID: 53929 Industry: Call Centre

One of 500 Fortune Companies is looking for Japanese Speaking Call Centre Representatives

Duration: 6 months +

Pay Rate:  C$19  

Location: North York (Sheppard & Victoria Park)

MUST HAVE: 

  • Bilingual Japanese and English ( read, write, written) 
  • Clear criminal record and pass credit check 
  • Willing to learn 
  • Problem solving 
  • Customer service 
  • Attention to details 
  • Call Centre 

Job Responsibilities: 

  • Resolve customers' service or billing complaints 
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. 
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 

Skills: 

  • Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills. 
  • Ability to work independently and manage one's time. 
  • Ability to accurately document and record customer/client information. 
  • Previous experience with computer applications, such as MS Outlook or data entry software. 

Education/Experience: 

  • High school diploma or GED preferred. 
  • 0-2 years customer service related experience required. 

To apply, please click Apply Online or submit your resume by email to: 

OLVresume@bagg.com

View all of our job postings at www.bagg.com 

Accommodations are available upon request to support your participation during all stages of the recruitment process.


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