Intake and Assessment Coordinator

Toronto, ON | Temporary

Job ID: 50729 Industry: Administrative/Office Support
Intake and Assessment Coordinator
Duration: Temp to Perm
Compensation: $25.00/Hour
Location: Toronto

Our client, a well-established professional association, is looking for an Intake and Assessment Coordinator for a temp to perm contract! This role provides assistance and support to the Intake and Assessment team in the operation and administration of the complaints process. If you have a strong attention to detail and the ability to manage your time to meet deadlines, this may be the perfect opportunity to you!


  • Provide administrative support to the Intake and Assessment team in accordance with the Standards Enforcement service area procedures manual, including: correspondence, telephone support, and communications with staff from other service areas
  • Assist in monitoring enquiries and complaints received via telephone and e-mail
  • Prepare correspondence for complaint files at Intake and Assessment stage
  • Assist in the compilation of complaint summary reports
  • Maintain file information in the Standards Enforcement and Imis databases
  • Communicate as needed with internal and outside suppliers re: training, printing, purchase of supplies etc.
  • Coordinate aspects of monthly and special meetings including meeting room and catering arrangements as well as prepare and distribute meeting materials in accordance with procedures and timelines
  • Maintain, compile and update materials/documentation for third parties such as Reviewer of Complaints and Public Accountants Council
  • Coordinate the review of all resignation, termination and revocation requests
  • Coordinate and execute special projects as required


  • Post-secondary education and previous experience in a professional environment
  • Proficiency with Microsoft Office: Word, Excel, PowerPoint, Access, Visio, and Outlook
  • Excellent time management skills and able to handle stressful deadlines
  • High level of accuracy and attention to detail
  • Self-motivated and able to work with little or no supervision
  • Able to multitask and balance competing priorities
  • High level interpersonal communication skills with a professional and friendly telephone manner
  • Skilled at reading and understanding business documents
  • Demonstrated aptitude in dealing with private and confidential information
  • Knowledge and experience working with filing systems (both electronic and paper)
  • Experience with electronic document management software such as Adobe Acrobat or other such software is considered an asset
  • Experience with other analytical and database software is considered an asset
  • Experience with Rhythmyx or other web content management software is considered an asset

If you meet these qualifications, please submit a WORD version of your resume to

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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