IT Operations Analyst

London, ON | Temporary

Job ID: 51049 Industry: Support

Our financial client in London, ON is looking for  IT Technician/Support with excellent communication skills and technical background 

Position Title: IT Technician/Support
Mutltiple Positions
Shits: Morning, Evening & Overnight 
Pay Rate: $17.50/hr to 19.00/hr 
Rotationsl Shift - 7x24x365
Overtime and weekends may require


Start Date: As soon as possible 
Duration: 2 years 

SUMMARY OF DAY TO DAY RESPONSIBILITIES: 


1.) Technical background 
2.) Customer service 
3.) Windows 10 experience 
4.) Call Center experience 
5.) Bilingual (Nice to have)


Qualifications / Skills / Experience: 

  • Excellent written and oral communication skills. 
  • Ability to work flexible schedules; based on coverage business needs (which are subject to change), we typically offer weekly rotations including early evening shifts, day shifts and week-end shifts; when we don’t have volunteers, we may require team members to cover overnight shifts as well; candidates with more shift flexibility and who meet our hiring criteria will be considered first. 
  • Above average computing and navigational skills 
  • Exceptional customer service skills 
  • Experience with ticketing systems is an asset 
  • A team player who collaborates effectively with peers and other teams 
  • University Degree or a College degree/diploma is considered an asset 
  • Good knowledge of Microsoft Office 2010 (Word, Excel, OneNote and PowerPoint) 

 

Experience with iPad, Tablets, Playbook, Smartphone and Android devices 
 

To apply, please click Apply Online or submit your resume by email to:  BMRresume@bagg.com

View all of our job postings at www.bagg.com 

Accommodations are available upon request to support your participation during all stages of the recruitment process.


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