Front- Line Customer Service Representative

Toronto, ON | Temporary

Job ID: 50318 Industry: Customer Service

Front-Line Customer Service Representative 

Employment Type: Contract

Contract Length: Ongoing

Hours: Various shifts & part-time options available Monday-Sunday

Location: Toronto – various TTC Stations

Pay Rate: $12.00/hour


Are you a friendly individual with a strong desire to help others? Are you looking for a flexible schedule that can balance with your busy lifestyle? If so, this could be the job for you!

The TTC is in need of dynamic customer service ambassadors for various projects throughout the city on an ongoing basis. As one of the most well-known organizations in the city, working for the TTC affords plenty of developmental benefits to those selected to become part of the team. Successful candidates will be able to enhance their communication and people skills while simultaneously making connections and promoting their careers. Demonstrate your ability to work independently, as well as part of a team, and hold accountability in this role – skills top employers are currently seeking in qualified candidates. 

Give back to the city you live in, get involved, and get paid!



  • Assist members of the public in their commute
  • Educate customers on how to use various payment machines
  • Promote the company’s image and adhere to established corporate policies
  • Provide excellent customer service and guidance to public
  • Serve as the “face” of one of the highest profile companies in Toronto


  • Ability to support a busy environment
  • Demonstrated customer service attitude
  • Flexibility to work various shifts across Toronto
  • Fluency in multiple languages considered a strong asset
  • Must be able to stand for duration of shift
  • Must be comfortable working in an outdoor environment
  • Previous front-line customer service experience preferred
  • Clear criminal background
  • Attend and successfully complete TTC training and multiple choice quiz
  • Be at least 18 years of age
  • Be able to attend mandatory training August 27, 2017

To Apply:

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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