Bilingual Fulfillment Officer

Mississauga, ON | Temporary

Job ID: 50609 Industry: Administrative/Office Support

We are looking to hire a Bilingual Fulfillment Officer( English/French) for a top client in the financial industry, 1 year contract to start with possibly of an perm opportunity. Prefer call center and financial background experience. 

Hours of operation is Mon-Fri 8am-8pm & Flexibility Required for Sat 9-4pm

Payrate: $19.00/hr

The role of the officer within the Regulatory Fulfillment team will provides a broad range of operational support and perform general to specialized processes for own functional area within Operations & Technology. The officer supports partner relationship and is responsible for maintaining operational effectiveness to ensure business objectives, Services Level Goals and CEI targets are met. The role of the Regulatory Fulfillment Officer is responsible for reviewing FATCA documentation to ensure completeness, create a legendary customer experience at every interaction and look for ways to contribute to the ongoing improvement of the overall customer experience, handle customer enquiries and escalate complicated enquiries and customer complaints as required. 

Must pass background checks as per client requirements. 

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Accommodations are available upon request to support your participation during all stages of the recruitment process.

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